Help Center
Frequently Asked Questions
Wholesale buyers — common questions about quotes, MOQ, and export shipping.
Is this a retail store?+
No. Mubier is a B2B wholesale catalog. Browse products here, then request pricing via WhatsApp or email. Our sales team confirms MOQ, unit price, and lead time.
What is moissanite?+
Moissanite is a lab-grown gemstone with more brilliance and fire than diamond. It ranks 9.25 on the Mohs hardness scale and is an ethical, conflict-free alternative.
What is the minimum order quantity (MOQ)?+
MOQ varies by style and customization. Share your target quantities on the product page or contact page — we reply with tiered pricing.
How do I place an order?+
Use WhatsApp (+86 152 9577 7537) or email inquiry on any product page. After quotation approval, we issue a proforma invoice with agreed payment terms.
Do you offer OEM / private label?+
Yes. Mention packaging, logo, or setting preferences in your inquiry. Custom projects may require higher MOQ and longer lead time.
How long does shipping take?+
Production typically takes 7–15 business days after deposit. Express international shipping (DHL/FedEx) adds 5–10 business days depending on destination.
Still have questions? Contact our sales team